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Complaints and Appeals


EMC has established a Complaints and Appeals Process, through which interested stakeholders can appeal against decisions taken by EMC. Complaints or appeals must be made in writing to the following address or by using the form below.

Energy Market Company
SLInG Complaints and Appeals
4 Shenton Way 
#03-01 SGX Centre 2
Singapore 068807


Appeals and Complaint Form:

General information of party completing this form. 

Type of service:*
Nature of service:*
Office Phone:*
Email Address:*
First/Given Name:*
Last/Family Name:*
Office Phone: (if different from above)
Email Address: (if different from above)
Name of parties involved:
Date, time & duration of the incident:
Details of the incident:
Impact of the incident:
Attachment(s): (if any)
Please tick the box beside*
* These fields are mandatory fields