Singapore has progressively liberalised its electricity market. This allows market forces to determine the cost of electricity and will lead to improved efficiencies in the power industry.

For the consumer, a liberalised market offers more choices. Consumers eligible for contestability have the option to choose how to buy their electricity (visit Open Electricity Market for more details on the eligibility criteria and steps to switch to become a contestable consumer).

If you are eligible to become contestable, you can choose to remain as a non-contestable consumer or switch to become a contestable consumer. As a contestable consumer, you can choose to be any of the following:

• Retailer Consumer: You can switch from SP Services and buy electricity from a licensed retailer (visit Energy Market Authority for list of retailers)
• MSSL Consumer: You can remain with SP Services and buy electricity indirectly from the wholesale market (contact SP Services by phone at 1800 233 8000 or visit SP Services for information)
• Direct Market Consumer: You can switch from SP Services and buy electricity directly from the wholesale market by registering with EMC. As a direct market consumer, the electricity you buy must be for your own consumption. You are not allowed to resell this electricity to others.

There are a number of conditions and obligations you must meet before you can buy electricity directly from the wholesale market. We are committed to nurturing a competitive and efficient wholesale market and are pleased to work with you to explore your options as a direct market consumer.