help with passwords

We have recently enhanced our corporate website to make it more secure and user friendly.

Login requires use of e-mail address

Going forward, all users will be required to use their e-mail address as their login (instead of user name). Please also note that the wording “username” has been changed throughout the EMC website to “e-mail address”.

Forgotten your password?

Users simply click on the “Forgotten password” link at member login to go to the “Password change request” page, prompting users for their e-mail address. A password reset e-mail will automatically be sent to the user’s e-mail address. The link in the e-mail will allow the user to pick a new password.

Password now expires after six months

If a user tries to login to the website more than six months after they last changed their password, they will automatically be sent a password reset e-mail. The link in this e-mail will allow the user to pick a new password (you may not reuse the last five passwords).

New password policy

When users want to change their password by choice or when their password expires, the new password must meet the following password policy requirements:

New users of MPs

Nominated employees of NEMS Market Participants registered with EMC are eligible to access the private member area of the EMC website. A new user needs to click the “Create a new login” link at member login, then to follow the steps at the “password application page”.

Website now uses secure pages (SSL)

The EMC website now has a Verisign secure site certificate (browser address to start with 'https://' rather that 'http://) for all pages and content where a password is required for access. This allows pages to be accessed securely (free from eavesdropping).

These new features should make it easier and more secure for you to use the EMC website but please contact us if you encounter any problems.